Training Specialist/Operations Analyst (Navy/DoD)

San Diego, CA

Full Time

Fleet Support

Experienced

THOR Solutions is actively seeking a highly motivated and experienced Training Specialist/Operations Analyst to join our team at the Naval Information Warfare Center Pacific (NIWC PAC) in San Diego, CA, as part of the Technology Innovation Engineering (TIE) group.

The primary responsibility of this role is to deliver and maintain training for Navy Enterprise Resource Planning (ERP) systems and other tools used by project managers and business financial managers. The ideal candidate will have experience coordinating, developing, and delivering training sessions in a US Navy/DoD environment, while also handling various project management and reporting tasks.

Typical Responsibilities:

Navy ERP Training: Deliver the Navy ERP Project Structure module to project managers on a regular basis (monthly group trainings and 1:1 sessions throughout the year). Maintain and update training materials as necessary.
Training Development: Update existing training materials and create new content for upcoming tools such as Avana Jupiter. Translate vendor materials into NIWC-focused training programs.
Project Checkbook & WAA/WAT Training: Conduct live training sessions for the Project Checkbook tool and Work Acceptance Agreement/Work Acceptance Tool (WAA/WAT). Collaborate with team members to backfill when necessary.
Surveys & Metrics Management: Create, distribute, and analyze surveys for all training sessions using Qualtrics. Compile metrics and manage data in Tableau to ensure training effectiveness.
Class Coordination: Set class schedules, coordinate participation, track attendance, and close out classes using internal scheduling tools. If needed, coordinate with team members to step in as class instructor.
QA Testing: Participate in QA testing for updates to the Project Portal and Embedded Workforce Portal.
Video & SOP Creation: Develop how-to videos for training purposes and update SOPs as required. Lead the video production process for new tool implementations using tools like Snagit.
Maintain and update the “Network Activity End Item Product Crosswalk” Excel sheet on a weekly basis.
Coordinate with external contacts to ensure project managers have access to necessary tools and permissions within Navy ERP.
Assist with QA testing, update hub pages for internal portals, and manage communications related to training and updates.

Location: Primarily local remote. At least one onsite day every two weeks is required, as well as periodic in-person meeting attendance. Onsite days are based at NIWC PAC Point Loma in San Diego, CA.

Work Schedule: This position follows the California Alternate Work Week Schedule: Monday – Thursday are 9-hour days, Fridays are alternating 8- or 0-hour days, for a total of 80-hours for every two weeks. Workday starts at 7:15am PST Mon-Thu and on working Fridays.

Typical Physical Activity: Primarily desk/computer work in an office environment. May involve: repetitive motion.

Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $40.00 - 43.00/hour. Actual compensation offered will be based upon individual factors including education, qualifications, and experience.

Existing SECRET Security Clearance Required: This position requires an existing active or interim Secret security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position. An otherwise strongly qualified candidate with highly relevant experience but no current security clearance may be considered.

Required Knowledge, Skills, and Abilities:

Bachelor’s degree in a relevant business or technical discipline.
- In lieu of an appropriate bachelor’s degree, other combinations of relevant qualifications may be considered including additional years of highly applicable experience, other degrees/professional training, military training, and/or professional certifications.
At least ten (10) years of recent, relevant professional experience delivering and maintaining business and technical training.
Strong project management skills with experience in scheduling, coordination, and reporting.
Strong proficiency with the Microsoft Office suite.
Experience using pivot tables in Microsoft Excel.
Familiarity with training tools like Qualtrics, Tableau, and Snagit.
Strong communication, instructor, and organizational skills.
Experience with public speaking and conducting in person training to groups of varying sizes.
Ability to work collaboratively with cross-functional teams and external stakeholders.

Additional Preferred Knowledge, Skills, and Abilities:

Experience delivering training in ERP systems, especially Navy ERP.
Experience with Project Checkbook, Avana Jupiter, and Work Acceptance Tools (WAA/WAT).
Experience in video production for training purposes.

Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including:

Paid Time Off (accrued)
Paid Holidays
401(k) with employer match and traditional/Roth options
Medical Insurance (3 plan options) + TRICARE Supplemental Coverage
Dental Insurance (2 plan options)
Vision Insurance Plan
Healthcare and Dependent Care Flexible Spending Accounts
Commuter/Transit Benefits
Basic Life/AD&D, Short-Term and Long-Term Disability Insurance
Supplemental Life Insurance
Pet Benefits
Legal Resources
ID Theft Benefits
Employee Assistant Plan and Work-Life Program
Voluntary Leave Transfer Program
Tuition Reimbursement Program
Employee Referral Program

Please be aware that many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.

Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges.

THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment.

If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at recruiting@thorsolutions.us or (571) 215-0077.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

Who referred you to this position? Enter their first and last name here.

Are you willing to relocate?

What's your highest level of education completed?

Are you 18 years of age or older?*

Desired salary*

Earliest start date?

We understand that people leave jobs for many valid reasons. This information simply helps us better understand your career path and goals.

Please briefly explain your work history over the past five years, including the reason(s) for leaving each position.*

How many years of relevant professional experience do you have? Please ensure that the resume you provide includes corresponding entries.*

What trainings, certifications, licenses, or memberships do you possess? Please list all relevant items.

Are you a current or prior employee of THOR Solutions, LLC?*

How did you hear about this position?

Do you currently possess an active U.S. security clearance?*

What level of U.S. security clearance do you currently hold/have you most recently held?*

Under the Immigration Reform and Control Act, the Company employs only individuals who are authorized and eligible to work in the United States. Proof of employment eligibility to work in the United States will be required after hire. As a participant in the Department of Homeland Security "E-Verify" program, the Company confirms the eligibility to work of all new hires by directly accessing DHS and/or Social Security Administration databases. If an individual is unable to demonstrate eligibility to work in the United States, employment will be terminated.

Are you legally authorized to work for any employer in the United States?*

This position is associated with a government contract which explicitly requires all personnel to possess and maintain a U.S. SECRET security clearance for the duration of their involvement with the contract. Do you attest that one of the following is true?

A) I currently possess an active U.S. SECRET (or higher) security clearance.

B) To the best of my knowledge, I can qualify for a U.S. SECRET security clearance upon hire. (Please note that a SECRET clearance investigation typically includes (but is not limited to) a credit check, a criminal history check, and verification of U.S. citizenship.)*

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for THOR Solutions to hire me. If I am hired, I understand that either THOR Solutions or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of THOR Solutions has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to THOR Solutions true and complete information on this application. No requested information has been concealed. I authorize THOR Solutions to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.* I have read and agree with the above statement.

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thank you for visiting THOR Solutions' career page. Please review our open positions and apply to any positions that match your qualifications.

THOR is proud to be a Veteran-Friendly Employer. THOR does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran. This includes spouses and other family members.

If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at [email protected] or (571) 215-0077.

If you would like to view a copy of THOR’s affirmative action plan, please email [email protected].

Training Specialist/Operations Analyst (Navy/DoD)

Apply for this position