Program Manager/Operations Manager (DoD/Defense)

Middletown, RI

Full Time

Technical Solutions

Manager/Supervisor

THOR Solutions is actively seeking a mid-level Program Manager/Operations Manager to support Navy, Coast Guard, and Department of Defense (DOD) programs in the Southern New England region. The Operations Manager will oversee contractor activities across one or more government contracts. An ideal candidate will possess management/leadership experience with Navy, DOD, and other federal equivalent programs, as contractor, government civilian, or active military. This position will fulfill overall contract management duties, including overseeing personnel & tasking, maintaining customer relationships, managing products & deliverables, providing financial data tracking, and leading regional business development efforts to obtain additional contracts.

Typical Responsibilities:

Lead overall program/project execution for one or more government programs, while ensuring completion of tasking and contractual requirements as efficiently and effectively as possible.
Develop and adhere to delivery schedules and Plans of Action and Milestones (POA&Ms) to ensure customer deliverables and reporting requirements are met and to delegate/coordinate work within the project. Monitor progress and performance against these plans.
Directly manage THOR employees supporting contract execution and associated THOR corporate activities, including guiding performance, overseeing timekeeping, and other aspects of personnel management. Ensure employees are performing contract-required tasking within established scope, schedule, and budget.
Evaluate and approve decisions that substantially impact the scope, budget, or schedule of the program.
Regularly review status of the program and customer deliverables with internal and external stakeholders.
Track program financial data, manage program invoicing and funding, and generate reports for both internal tracking and management, as well as external contract reporting.
Continually interface with Government customers on a working level to ensure quality and expectations are met, and proper procedures are followed per the customer’s instructions, as well as contract scope and requirements.
Keep THOR senior management appraised of major contract, financial, and personnel issues or actions. Work closely with THOR corporate groups including Finance, Contracts, Human Resources, and more.
Work with peers and partners at other defense contractors to maintain and grow workshare on existing contracts, identify new partnership opportunities to pursue, and cultivate new customers and markets.

Location: Must be local or within reasonable commuting distance to the Naval Undersea Warfare Center Division Newport (NUWC Newport) in Middletown/Newport, RI. A hybrid onsite/local remote schedule may be permitted, as determined by the requirements of day-to-day management of THOR personnel and interfacing with government customers onsite at the NUWC Newport facility.

Anticipated Travel: Up to 10% travel is anticipated, including travel to other THOR or customer locations including VA, DC, and GA.

Typical Physical Activity: Primarily desk/computer work in an office environment. May involve: repetitive motion. Some direct-reporting personnel work in warehouse, industrial, waterfront, or shipboard locations. Supervisory functions will require visiting and traversing these locations.

Typical Pay Range: The anticipated pay for this position in the identified location(s) is $100,000 – 110,000/year. Actual compensation offered will be based upon individual factors including education, qualifications, and experience.

Eligibility for a SECRET Security Clearance is Required: This position requires eligibility for a Secret security clearance, to be obtained after hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position.

An existing, active Secret security clearance is preferred.

Required Knowledge, Skills, and Abilities: 

Bachelor’s degree in technical or business discipline.
- In lieu of a relevant Bachelor’s degree, other combinations of relevant credentials may be considered such as a lesser degree, a Project Management Professional (PMP) certification, additional years of management experience, or additional years of military leadership experience.
At least five (5) years of management experience within NAVSEA, Navy, USCG, and/or other DoD spaces. Examples of desired experience include:
- Operating a portfolio of DoD and/or Maritime (e.g., Navy, Coast Guard, Military Sealift Command) programs in services-based environments comprised of multiple contract types (e.g., CPFF, CPIF, FFP, T&M).
- Performing personnel and/or project leadership roles while serving in the military.
- Managing and growing all aspects of a business unit successfully, including customers, people, programs, financials, and new business.
- Working and negotiating with customers to secure program portfolio growth through modifications, re-competes, takeaways, and new business.
- Experience leading a geographically distributed workforce supporting a diverse set of technical requirements in multiple disciplines and markets.
- Engaging daily with company C-Suite and extensive experience with military, government, and contractor senior executives.
Demonstrated experience managing and directing diverse task teams in a dynamic environment.
Experience developing project schedules, performing resource planning, and monitoring and tracking tasks and expenditures against baseline budgets.
Experience interacting with Government customers and contractor/subcontractor peers to maintain smooth operation of programs/contracts.
Experience or skills that demonstrate the ability to work as part of a large team using various forms of technology (e.g., phone, email, Microsoft Teams).
Proficient with common productivity software including the Microsoft Office suite.
Strong interpersonal & leadership skills, and the ability to work with & oversee a team of peers and subordinates.
Excellent communication skills.

Additional Preferred Knowledge, Skills, and Abilities:

At least (10) years of recent, relevant management experience.
Prior experience managing a major NAVSEA or DoD project or program.
Relevant management or business certifications, such as Project Management Professional (PMP).

Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including:

Paid Time Off (accrued)
Paid Holidays
401(k) with employer match and traditional/Roth options
Medical Insurance (3 plan options) + TRICARE Supplemental Coverage
Dental Insurance (2 plan options)
Vision Insurance Plan
Healthcare and Dependent Care Flexible Spending Accounts
Commuter/Transit Benefits
Basic Life/AD&D, Short-Term and Long-Term Disability Insurance
Supplemental Life Insurance
Pet Benefits
Legal Resources
ID Theft Benefits
Employee Assistant Plan and Work-Life Program
Voluntary Leave Transfer Program
Tuition Reimbursement Program
Employee Referral Program

Please be aware that many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.

Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges.

THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment.

If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at recruiting@thorsolutions.us or (571) 215-0077.

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Thank you for visiting THOR Solutions' career page. Please review our open positions and apply to any positions that match your qualifications.

THOR is proud to be a Veteran-Friendly Employer. THOR does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran. This includes spouses and other family members.

If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at [email protected] or (571) 215-0077.

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Program Manager/Operations Manager (DoD/Defense)

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